Refunds

Thank you for shopping at Echo Digital. We hope you are delighted with your purchase. However, if you are not entirely satisfied, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

PayPal Refunds: Refunds for purchases made via PayPal will be credited back to your PayPal account.

Credit Card Refunds: For purchases made by credit card, refunds may take 5 to 10 business days to appear on your credit card statement, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Warranty

All Nereides products are covered by a three-month limited warranty. This warranty covers defects in materials and workmanship under normal use. Please contact us at service@thenereides.com if you have any issues covered under warranty.

Contact Us

If you have any questions on how to return your item to us, contact us at jullian@echo-digi.com.