Shipping
Welcome to www.echo-digi.com! We are committed to providing you with the best shipping options to ensure a seamless shopping experience, no matter where you are located. Below is a detailed overview of our shipping policy.
Order Processing Time
Once you place an order with us, please allow 3-7 business days for us to process your order. During peak seasons or promotional periods, processing times may be extended. We strive to ship your order as quickly as possible.
Shipping Timeframes
After processing, the delivery timeframe depends on your location:
- Standard Shipping: Typically takes between 7 to 20 business days. Factors such as customs clearance, distance from our fulfillment center, and local postal services may affect shipping times.
- Please note that delivery times are estimated and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or logistical issues.
International Shipping
We offer worldwide shipping to ensure our products reach customers globally. For customers in certain European countries, we have an IOSS (Import One-Stop Shop) tax number. This means you do not need to pay additional customs duties upon delivery, providing a hassle-free shopping experience.
Covid-19 Impact
Please be aware that the ongoing Covid-19 pandemic continues to impact global logistics and may cause delays in order processing and delivery times. We appreciate your patience and understanding as we navigate these challenges together.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's delivery status on our website or through our shipping partner's tracking service.
Contact Us
If you have any questions about our shipping policy, need assistance with tracking your order, or have special delivery requirements, please don't hesitate to contact our customer service team at jullian@echo-digi.com. We are here to help and ensure your shopping experience with us is exceptional.